FAQs

Q: WHAT KINDS OF MAINTENANCE SERVICES DO WE OFFER?

A: We offer maintenance service on a monthly, bi-monthly and yearly basis in order to insure the protection of pest & rodent control problems for both residential and commercial properties.

Q: WHAT ASSOCIATIONS DO WE BELONG TO?

A: We are proud members of the Orange County Association of Realtors, Laguna Beach Association of Realtors, San Diego Association of Realtors, and the OC Community Institute.

Q: WHAT KIND OF COMMERCIAL SERVICES DO WE OFFER?

A: We do not just treat individual residential homes, but also Homeowner Associations, Entire Neighborhoods, Commercial Businesses, Golf Courses, and New Construction Sites.

Q: WHY SHOULD YOU PAINT WHEN DOING REPAIRS?

A: We can mix paint and/or use any of your original paint supplied. Painting on the ground is better than painting on a 20-foot ladder. We can treat, paint, and put that large beam back on your 2-story home. You do not need to hire a painter! We offer this service for your convenience.

Q: DO WE PAINT WHEN DOING REPAIRS?

A: Yes we paint! Additional charges may apply.

Q: WHAT KIND OF WOOD REPAIRS DO WE DO?

A: We treat, build, re-build, patch & paint, and start from scratch with just about anything. For example, entire patios, decks, eaves, fascia boards, and gazebos.

Q: WHAT TYPE OF RODENT CONTROL SERVICES DO WE OFFER?

A: We treat mice, rats, gophers, large rodents, and birds. See the Rodent Control page for specific information.

Q: HOW LONG DOES FUMIGATION TAKE?

A: Typically 2.5 days. The 1st day the tent goes up and the gas is shot. The 2nd day the tent is taken off but the fumigation is still doing the job. It is not until the 3rd day, that you would be able to get back into your home and a certification letter is on your front door. For instance, Monday your tent goes on your home, Tuesday your tent comes off but you cannot go inside yet. Then on Wednesday (usually about mid-day) there is a certification letter on your door. You may proceed.

Q: WHY IS FUMIGATION STILL THE BEST WAY TO TREAT TERMITES?

A: Fumigation is the only way to have all timbers per square inch within the home be treated. A fumigation uses gas and the molecules of that gas travel further than liquids. Think back of when you were in science class, learning about liquids, solids, and gases. Well, it goes back to that.

Q: WHAT IS ORANGE OIL?

A: Orange Oil is a type of localized treatment. It is an alternative method to fumigation. However, it does not replace what a fumigation can offer. When applying Orange Oil to the specific infested areas in the home, Orange Oil kills termites and their eggs on contact.

Q: WHAT ALTERNATIVE METHODS TO FUMIGATION DO WE OFFER?

A: We offer many alternative options to choose from for fumigation. For example, Orange Oil, Radiant Heat Microwave Treatments, Foaming Treatments, and Preventative Treatments. We do have options besides fumigation. However, only a licensed technician can tell you what you need to protect the integrity of your property. That is why we offer a Free Termite Inspection!

Q: WHAT IS A TERMITE INSPECTION?

A: Technically, a “Termite Inspection” is actually a lot more than just inspecting for termites. Under the Structural Pest Control Board, we are inspecting for all “Wood Destroying Organisms.” There are many wood destroying organisms in Southern California eating away at your home. For example, Beetles, Fungi, and Dryrot. Actually, Beetles, Fungi, and Dryrot can sometimes be more devastating and cause more damage than termites. We inspect for ALL wood destroying organisms.

Q: WHO CAN RECEIVE A FREE TERMITE INSPECTION?

A: We offer Free Termite Inspections to people who are not selling or refinancing their home. However, if you are a Realtor or a homeowner selling your home or refinancing we will waive our report fee with mention of this online offer. Remember to tell customer service that you saw this post.

Q: HOW MUCH DOES GENERAL PEST CONTROL COST?

A: Prices vary based on square feet of the home. Call for a free quote over the phone.

Q: WHAT IS THE GUARANTEE FOR GENERAL PEST CONTROL?

A: 30 days.

Q: HOW LONG DO YOU NEED TO BE OUT OF YOUR PROPERTY FOR GENERAL PEST CONTROL TREATMENT?

A: 2-3 hours.

Q: HOW LONG DOES GENERAL PEST CONTROL TREATMENT TAKE?

A: It takes the technician about 45-60 minutes to service the property.

Q: ARE WE LICENSED, INSURED, AND BONDED?

A: Yes, of course! We are the real thing and you can trust us. We have licenses in all areas of pest control, termite control, and agriculture services. In addition, we are insured and bonded and have been since the beginning.

Q: WHERE ARE WE LOCATED?

A: Our corporate office is located in the beautiful city of Lake Forest, CA. Centrally located in order to service all of Southern California. However, we have trucks ready to treat all counties within Southern California.

Q: WHAT AREAS DO WE SERVE?

A: We service Orange, San Diego, Los Angeles, Riverside, and San Bernardino counties.

Q: HOW LONG HAVE WE BEEN IN BUSINESS?

A: Since 1980, we have been servicing all termite, pest, rodent, and repair problems across Southern California for over 35 years.

Q: WHO CAN RECEIVE A FREE ESTIMATE?

A: We offer Free Estimates for any type of service. Whether it is pest control services, rodent services, termite inspections, a repair quote, or bird estimates, we do it all. We will come out to your home and give a Free Estimate for no additional charge.